Refund Policy
Legal Notice
The explanations and information provided on this page are general guidelines on how to draft a refund policy for your business. This document should not be considered legal advice or a recommendation on what you should include in your policy, as we cannot anticipate the specific refund policies you wish to establish between your business and your customers. We recommend seeking legal counsel to help you understand and create a refund policy tailored to your needs.
Refund Policy – The Basics
At Pixxxeled, we sell software intended for users aged 18 and over. Due to the nature of our digital products, we maintain a strict no-refund policy once a purchase has been completed. By purchasing and downloading our software, you acknowledge and agree that all sales are final and non-refundable.
While we strive to provide high-quality products, we understand that technical issues may arise. If you encounter a technical problem preventing you from accessing or using the software as intended, please contact our support team at [your support email] for assistance. We will make every effort to resolve the issue promptly.
When Refunds May Be Considered
Refunds may only be granted under the following exceptional circumstances:
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Duplicate Purchases: If you accidentally purchase the same software more than once, you may be eligible for a refund on the duplicate transaction.
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Defective Product: If the software is proven to be non-functional and our support team is unable to provide a fix within a reasonable time frame.
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Unauthorized Transactions: If a purchase was made without your authorization, you must report it immediately, along with proof of unauthorized activity.
To request a refund under these conditions, please contact our support team within 7 days of purchase. Refund requests submitted after this period will not be considered.
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Refunds will NOT be issued in the following cases:
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You changed your mind after purchasing the software.
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You no longer wish to use the software.
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You expected features that were not explicitly listed in the product description.
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Your system does not meet the software requirements, which are clearly stated on the product page.
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You purchased the software by mistake.
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Any issues caused by third-party modifications or software conflicts.
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Chargeback & Dispute Policy​
Filing a chargeback or dispute without contacting us first may result in the suspension or banning of your account from future purchases. We take fraudulent chargebacks seriously and reserve the right to contest them with the necessary proof.
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Need Help?
If you have any questions or need technical support, please reach out to our team at pixxxeled.info@gmail.com before submitting a refund request. We are here to assist you and ensure you have the best possible experience with our products.
By purchasing our software, you acknowledge that you have read, understood, and agreed to this Refund Policy.